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eBusiness Solutions
Increased demand on quality and wide-ranging software solutions for Web-based business initiatives has led to the changes in the requisites which service providers and product suppliers make to eBusiness applications. Ecommerce or electronic commerce is an e-business application which aims at commercial dealings typically using the web and other computer technologies such as databases and e-mails.
A large number of companies have started the benefits of e-business application solutions in order to publicize and sell products and services, impart customer service support and communicate with e-business associates on the web. eBusiness applications offers hassle-free facility of electronic funds transfer and online payments which increases the pace of your business ensuring maximum returns.
Pure technology innovation is no longer considered as an adequate solution for making an eBusiness solution work for an organization. Custom eBusiness solutions development services offered by eDeveloper Network are not mere technological component assembling but a thorough stage-by-stage process, which comprises of our clients’ business analysis, defining the points that need technological impact, identifying the right programming means, development of the application, and systems integration.
Customer Relationship Management (CRM)
Effective customers’ relationship management is the primary asset of any trade. Our experts pay due attention to the development of CRM applications that adapt all aspects of communications an organization can have with its clienteles into a convenient and efficient framework that has the following features:
- Streamlined lead management, leads qualification, sorting and scoring
- Multiple users types and configurable security roles
- Advanced facilities of customers behavior tracking and analysis
- Comprehensive events scheduling, data mining, analytics and reporting tools
- Integrated telephony, IVR, Web and wireless communication channels
- Web-enabled access to the system
Knowledge Management
Making timely and informed decisions forms the core factor on which the success of business transaction depends. Knowledge management application systems assist businesses to collect, store, process, and disseminate information faster and more efficiently thus improving the quality of inner business communications and levels of apprising. eDeveloper Network experts use the following technological advances to develop a comprehensive suit for an enterprise data gathering, organizing, sharing and workflow streamlining:
- Data entry templates, OCR and scanning automation, support for voice, graphic and video data entry formats
- Data organizing facilities including cataloging, filtering, linking and robust data search tools
- Data collaboration algorithms for diverse databases integration, data compacting and mining
- Multiple levels of information access and user roles
- Web-based access to document libraries and data management tools
Workflow Management
A way to enhance business efficiency, improved customers’ satisfaction, and reduced costs lies with resultant management and ongoing control over business processes. Experts at eDeveloper Network offer a thorough workflow management solutions for business processes specification, execution and control that involve the following options:
- Coordination of all business processes into the single interface
- Tailoring diverged data into corporate-established formats
- Unification of communication processes
- Robust data structuring, archiving, retrieval, routing, sharing and searching facilities
- Event-driven, proactive scheduling and alerting tools
